样品费、运费、报关费地道英文表达?

作者:外贸英语 ·

一封报价邮件里,样品费怎么收、运费谁付、报关费算谁的,这三个费用写不清楚,客户看了一头雾水,你解释半天还是扯皮。更扎心的是,有些业务员自己都没搞明白这些费用的英文怎么说,写邮件时含糊带过,结果客户按自己的理解来,最后对账差了几百美金。

一封报价邮件里,样品费怎么收、运费谁付、报关费算谁的,这三个费用写不清楚,客户看了一头雾水,你解释半天还是扯皮。更扎心的是,有些业务员自己都没搞明白这些费用的英文怎么说,写邮件时含糊带过,结果客户按自己的理解来,最后对账差了几百美金。

说句实在的,这三种费用的英文表达有行规,不是你随便编一个词客户就能懂的。

先说样品费。

样品费最常见的英文是sample fee或者sample charge。两个都行,但邮件里跟客户沟通用sample fee更简洁。

打样费也叫制版费,英文表达有几种。"We charge a sample fee for the tooling and production costs."我们收取样品费用于模具和生产成本。tooling是开模费用,这个词客户一看就懂。

免费样品怎么表达?"We can provide free samples, but the freight needs to be covered by your side."我们可以提供免费样品,但运费需要你方承担。这句话是行业里最标准的说法,免费给样品但运费对方出。

样品费退还怎么写?"The sample fee will be fully refunded when you place a formal order. You can deduct it from the order payment."样品费在正式下单时全额退还,你可以从订单款里扣除。这话客户听了就放心了,知道你不是想赚样品费那点钱。

还有个表达特别实用:"We charge for the sample because small quantity production requires extra setup. But we'll give the money back when you order."我们收样品费是因为小批量生产需要额外调试,但下单后退回。把收费原因和退还条件一句话说清楚。

再说运费。

运费的英文是freight或者shipping cost。freight偏正式,shipping cost偏口语化,两个都常用。

运费到付是最常见的做法。英文叫freight collect。"Please provide your FedEx/DHL account number so we can arrange the sample shipment with freight collect."请提供你的FedEx/DHL账号,我们安排样品到付寄出。freight collect就是运费收件人付,客户用自己的快递账号。

运费预付叫freight prepaid。"The bill of lading should be marked as freight prepaid."提单上应注明运费预付。这话用在发货环节,意思是运费已经由发货方付了。

跟客户解释运费谁承担,有句话特别好用:"Please note that our quotation is based on FOB terms, the freight will be on your part."请注意我们报价基于FOB条件,运费由你方承担。the freight will be on your part这种说法比"you pay the freight"地道多了。

具体运费数字怎么写?"The shipping cost via DHL is approximately $45 for 2kg. Would you like to proceed?"DHL运费大约45美金2公斤,是否继续?把承运商、金额、重量都写清楚,客户一看就知道这钱花在哪了。

还有一种常见的费用叫handling charge,操作费或者手续费。"A handling fee of $15 per shipment applies for LCL cargo."拼箱货每票收取15美金操作费。handling charge跟freight不一样,freight是运输费,handling是操作费。

最后说报关费。

报关费的英文是customs clearance fee或者customs declaration fee。两个都行,但customs clearance fee更常用。

报关行叫Customs House Broker,简称CHB。客户问"who handles the customs clearance?"谁负责清关?你可以回"We work with a professional customs broker who handles all export declarations."我们与专业报关行合作,处理所有出口报关。

报关单叫customs declaration,也叫C/D。出口报关单叫Shipper's Export Declaration,简称SED。

跟客户解释报关费谁出,取决于贸易术语。FOB条件下卖方负责出口报关,CIF条件下卖方负责出口报关和运费保险,DDP条件下卖方负责所有费用包括进口关税。

邮件里怎么写?"Under FOB terms, we cover the export customs clearance fee. Import duties and taxes at your destination port are borne by the buyer."FOB条件下我们承担出口报关费,目的港进口关税和税费由买方承担。一句话把费用归属说清楚。

关税相关的词也容易混。tariff是关税,又叫import duty。但客户说的duty可能不止关税。"Please note that import duties and taxes are not included in our quotation. These are payable at your customs."请注意我们的报价不含进口关税和税费,这些在你的海关支付。import duties and taxes涵盖了关税和增值税,比只说tariff全面。

增值税英文叫VAT(Value Added Tax)。有些国家叫GST(Goods and Services税)。客户问"is VAT included?"你说"No, VAT is not included in the FOB price."FOB价格不含增值税。

三种费用在邮件里怎么一次性写清楚?建议这样表述:"Sample fee: $50 per item, refundable upon order. Shipping cost: freight collect via your DHL account. Customs clearance: export clearance handled by us, import duties borne by buyer."样品费每件50美金下单退还,运费到付用你的DHL账号,报关出口我们处理进口关税你方承担。把三项费用列清楚,客户一看就明白,不用来回问。

费用表达这事儿,你写得越清楚,客户越信任你。模糊带过只会给自己挖坑,到时候扯皮扯到你怀疑人生。